How to Use the Gift Invitation Report

The Gift Invitation Report allows you to analyze trends across all of your gifting efforts. Utilize the Gift Invitation Report to measure the performance of a specific Gift Sender on your team, measure the effectiveness of a campaign, or monitor the status of gifts that have been sent. Here is how to access the Gift Invitation Report:  

Sending a Gift Invitation Report Email

You also have the ability to email the report to yourself or a member of your team. Here's how:

  1. To send a Gift Invitation Report Email, navigate to the Team whose gifting performance you'd like to share. 
  2. In the upper righthand corner, Click "Actions."
  3. Select "Export Gift Invitation Report."
  4. You'll then be prompted to enter the email address of the email recipient.
  5. Click "Send" and the report is on its way. Larger reports take a little time. Check back in a couple of hours if you don't see it come through right away.   Tips and tricks for using this report: 

Measure specific reps 

Use this report when:

  • You want to empower your sales reps! This report will tell you how many of their gifts have been accepted. 
  • You want to encourage your sales reps! This report will tell you when and how to encourage your reps to follow up. Check out column O, and have your reps follow up when gifts were viewed, but not yet accepted! 

How to Build the report:

  • In column "C", you'll see all your Alyce users. You can filter by name to see: 
    • Who they sent a gift to (columns I-L)
    • What the gift was (column N)
    • Date the gift was created (column AE)
    • Date the gift was sent (column AG)
    • Gift status (column R)
    • If the gift was accepted, exchanged, or donated (column AI, AJ, AK)
    • If the gift was unclaimed, you can get the link (column AL)
    • The thank you message from the recipient (column AN)

Measure specific campaigns

This report details the performance of your campaigns. 

How to Build the report:

  • In column "C" you can see all your different campaigns. You can filter by the campaign to see: 
    • Who they sent a gift to (column F)
    • What the gift was (column I)
    • The date the gift was created (column AE)
    • The date the gift was sent (column AG)
    • Gift status (column R)
    • If the gift was accepted, exchanged, or donated (column AI, AJ, AK)
    • If the gift was unclaimed, you can get the link (column AL) 

Measure delivery methods 

Use this report when you want to see how your delivery methods are working on their own, or compared to others. 

How to Build the report:

  • In column "O" you can filter by delivery method. Filter by the delivery method to see: 
    • If the gift was accepted, exchanged, or donated (column AI, AJ, AK)
    • If the gift was unclaimed, you can get the link (column AL) 
  • Check tracking numbers 
    • In column "P", you'll find delivery tracking numbers for your boxes that have been sent.

Best practice: have your reps let their gift recipient know when they should expect a delivery.

Check delivery status (for boxes) 

  • Column "Q" will tell you the status of your gift boxes. 
    • In column "P", you'll find delivery tracking numbers for your boxes that have been sent.

Pull gift status's

  • Column "O" will let you know all your gift option status'. 
    • Gift options ready: gifts are ready for your reps to choose from and send off.
    • Gift options viewed: gifts have been sent and the landing page has been viewed. The gift hasn't been accepted..yet.
    • Gift options claimed: your gift was accepted.

Gifts accepted, exchanged, or donated 

  • Columns  AI, AJ, AK will tell you if your gift options were accepted, exchanged, or donated. 

Unclaimed gift links 

  • Column AL will give you the landing page links for all of your gifts that are unclaimed. 
    • Best practice: have your reps send these links to the recipient in an email with a personalized message.

Required Actions

  • Column X can be sorted by Y/N to collect gifts with a required action. Column Y shows the action that was required.
  • Columns AA through AD display the answer given by the recipient. 
    • Column AA (meeting date) is given in ISO8601. To make it more readable, you may want to reformat this column.
    • Responses to a required question action will only appear in column AD

Best practices for driving more results

  1. Filter by column O (gift viewed) and have your sales reps follow up. These are warm leads who have looked at the landing page you sent - engage them with a follow up sequence.

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