I’m a recipient and I didn’t receive my gift - what should I do?

We’re sorry you haven’t received your gift yet. First, have you accepted your gift? Even if you’ve received an email or a box saying that someone has sent you a gift, you still have to accept the gift via the landing page in order to receive it.

If you’ve accepted your gift but haven’t received it yet, we want to help get it to you as fast as possible! To help us track your gift, please send the following information in an email to [email protected] and we'll be in touch soon:

  • First Name
  • Last Name
  • Email address
  • Gift