International Marketplace FAQ
What countries are included?
We're adding new countries regularly. Your dashboard is updated automatically with the current list of available countries.
What types of gifts can I send?
Outside of the US and Canada, Alyce currently offers gift cards and donations for gifting in the Alyce marketplace. If you’re working with a kit or swag partner who offers international fulfillment, please check with your CSM and the Alyce Partners Team for details.
Where are your warehouses?
What types of Invites are available for International Campaigns?
Gift invitations may be sent via email or by generating a Gift Link.
What type of campaign can I create?
You can create a Personal Gifting Campaign or a 1:Many Campaign.
Can I create an International Campaign from Salesforce?
International Campaigns must be created from the Alyce Dashboard. International Campaigns will appear in Salesforce, and you can initiate international gifts through the Alyce Salesforce Integration after the campaign has been set up.
How are items priced in the marketplace?
Are shipping, taxes, and customs fees included in the pricing in the Alyce marketplace?
Are gift cards shown in the recipient's local currency?
Are donation amounts shown in the recipient’s local currency?
For the UK, currency amounts will show in GBP (£).
Ireland gifts are shown in EUR (€) with the exception of Amazon cards, which are shown in GBP (£).
At the time of gift creation, we will show an estimated cost in USD ($). Currency exchange rates are constantly changing and the actual cost of a gift is reflected accurately in your Billing Insights Dashboard.
The exchange rate reflected in Campaign Settings is adjusted at 30-minute intervals. The amount charged to your Alyce account is based on the actual time of purchase.
How do I create a Personal Gifting - International Campaign?
How do I create an International 1:Many Campaign?