International Marketplace FAQ

Why create an International Campaign?

Alyce users have been able to send gifts to recipients in the US and Canada. We are now expanding opportunities for global gifting.

What countries are included?

We're adding new countries regularly. Currently we can send gift cards and donations to:

Australia, Austria, Belgium, Denmark, Finland, France, Germany, India, Ireland, Italy, Luxembourg, Mexico, Netherlands, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, and United Kingdom

What gifts can I send?

Currently, Gift Cards and Choose your Own Donation are the only options available for the International Marketplace.

What types of Invites are available for International Campaigns?

Gift invitations may be sent via email or by generating a Gift Link. 

What type of campaign can I create?

You can create a Personal Gifting Campaign or a 1:Many Campaign. Swag items are not yet available for shipping internationally.

Can I create an International Campaign from Salesforce?

International Campaigns must be created from the Alyce Dashboard. International Campaigns will appear in Salesforce, and you can initiate international gifts through the Alyce Salesforce Integration after the campaign has been set up.

How do I create a Personal Gifting - International Campaign?

Start by opening up the Campaign Settings from your Alyce Dashboard.

Click “Create new campaign”

Select “International Campaign” from the list of options

Name your campaign, and designate a Team and Campaign Owner to manage the campaign.

The Campaign settings will be familiar to you if you’ve set up a standard Personal Gifting campaign in Alyce. The available gift types are Donations and Gift Cards. Gift Invite options will be restricted to Emails and Generated Gift Links.

How do I create an International 1:Many Campaign?

Start as you would for a standard 1:Many Campaign. The difference will be that you must select the country. International 1:Many Campaigns are restricted to a single country.

Choose Donation or Gift Card amounts

Bulk upload a list, or use a Dynamic list from Marketo. Please note that recipients must all be located in country specified for the Campaign.

Important notes:

Currency amounts will show in GBP£ for the UK.

Ireland gifts will be shown in EUR€ with the exception of Amazon cards, which are shown in GBP£.

At the time of gift creation, we will show an estimated cost in USD$. Currency exchange rates are constantly changing and actual costs are reflected accurately in your Billing Insights Dashboard.

The exchange rate reflected in Campaign Settings is adjusted at 30-minute intervals. The amount charged to your Alyce account is based on the actual time of purchase.